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Process a Shipment at a Site

Mackenzie Nelson
Mackenzie Nelson
Updated

In this article

Once an appointment has been booked, only Facility Managers can update appointment milestones: arrival, unloading, and depart. To update appointment milestones,

  1. Find the shipment in the Appointment Schedule on the Schedule View Dashboard of the Appointment Manager console.

    process_shipment_01_find_shipment.png

  2. Click the ETA indicator in the shipment card.

    process_shipment_02_click_ETA_indicator_.png

  3. Click Arrive.

    process_shipment_03_click_arrive.png

  4. Verify the trailer and driver information in the Arrive [Shipment Number] pop-up. Click UPDATE.

    process_shipment_04_trailer_info.png

  5. When the trailer is ready to be unloaded at the site, click the progress bar in the shipment card.

    process_shipment_05_progress_bar_1.png

  6. Click Start Unloading for an inbound shipment. Click Start Loading for an outbound shipment.

    process_shipment_06_unload.png

  7. When the trailer is unloaded, click the progress bar in the shipment card.

    process_shipment_07_progress_bar_2.png

  8. Click Finish Unloading if unloading an inbound shipment. Click Finish Loading if loading an outbound shipment.

    process_shipment_08_finish_unloading.png

  9. When the trailer is ready to depart, click the progress bar in the shipment card.

    process_shipment_09_progress_bar_3.png

  10. Click Depart.

    process_shipment_10_depart.png

  11. Confirm the trailer number and driver information in the Depart [Shipment Number] pop-up. Click UPDATE.

    process_shipment_11_confirm_info.png

  12. The shipment has been successfully unloaded.

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