What is the ID returned in a tracking initialization response and should I store it?  

This is the project44 shipment ID, or how we identify the shipment within our internal systems. We recommend you store this ID for future API calls (like when updating or deleting shipments). 

How do you confirm delivery of my freight?  

The shipment status should read “delivered,” and the location ping should verify if the vehicle has reached the final stop for the shipment. 

What does “pending tracking method” mean?  

“Pending tracking method” means the shipment is missing valid equipment identifiers (truck number, mobile phone) in order to start tracking with the carrier. 

To validate equipment IDs, use: GET: Validate equipment identifiers API.

To add equipment IDs to a shipment/update shipment information to include equipment IDs, use: PUT: Update a truckload shipment API .

You can work with your project44 implementation team to configure a tenant setting that allows you to initialize a shipment for tracking without the equipment identifier if all other required information is provided.  

If using ELD or Mobile tracking: sometimes, using an invalid ID will still create a shipment. The response message will reveal an invalid vehicle ID in the API logs. 

What does this error mean?  

For more information on what an error message means, contact project44 support.