If you are a customer with a high-impact issue and seek a prompt response from the project44 Customer Support Team, you can submit a High Priority Ticket through one of the following methods:

• Submit a High Priority Ticket via the project44 Support Portal
• Submit a High Priority Ticket via Email
• Submit a High Priority Ticket via Phone

Submit a High Priority Ticket via the project44 Support Portal

To submit a High Priority Ticket through the project44 Support Portal,

1. Click Submit a Request at the top of the project44 Support Portal.
2. Select Support Request in the drop-down.
3. Designate the Priority in the request as High or Urgent.
4. Click Submit.

Submit a High Priority Ticket via Email

To submit a High Priority Ticket through email, send an email to Support@project44.com.

Include terms such as "Urgent," "Critical," "ASAP," "Outage," or "Priority" in the subject line.

Submit a High Priority Ticket via Phone

To submit a High Priority Ticket by phone,

1. Visit our Help Center.
2. Toggle to Support to find information on the best phone number to use based on your region.
3. Call Technical Support, and an agent will assist you with your High Priority Ticket request.