Introduction

This guide explains how to connect an API to your carrier account within the project44 platform and how to obtain the necessary access and refresh tokens. Following these steps ensures seamless integration and real-time shipment tracking capabilities.

Prerequisites

Before starting, ensure you have:

• An active Capacity Provider account created as per the project44 support guide.
• Your login credentials to access the project44 platform or ability to sign up if you don’t have an account.
• Completed account setup to enable token generation.

Step-by-Step Instructions

1. Create your Capacity Provider account by following the detailed instructions in the support guide provided by project44.
2. Once your account is set up, log in or sign up on the project44 platform as required.
3. After successful account creation and login, navigate to the API integration section where tokens are displayed.
4. You will find your access and refresh tokens available for entry here. Use these tokens for authenticating API requests with your carrier account.
5. If token fields appear greyed out, verify your account setup is fully complete, as these fields become enabled only after the setup process is finalized.

Tips and Best Practices

• Keep your access and refresh tokens secure and do not share them publicly.
• Regularly monitor the status of your carrier account setup to ensure uninterrupted API access.
• In case of any issues with token access or account setup, refer to the project44 support guide or contact support directly.

Additional Resources

For more information and detailed instructions, please visit the project44 Help Center or consult the API integration section of our documentation.

Contact Support

If you encounter any difficulties or have questions about connecting your API or obtaining tokens, please contact our support team for assistance.