Introduction

This guide outlines the step-by-step process for adding a carrier to the Omnitracs Virtual Load View network. Following these instructions will help ensure seamless integration for load tracking requests.

Process Description

Adding a carrier involves verifying existing onboarding tickets, confirming carrier registration, checking and updating Electronic Logging Device (ELD) connection credentials, and completing the necessary integration steps to enable load tracking.

Prerequisites

Before beginning this process, ensure you have access to the Omnitracs Virtual Load View platform, carrier registration details in the National Motor Carrier (NMC) registry, and the necessary credentials for ELD connections.

Gathering Materials/Resources

Prepare the following resources before beginning: - Access to the onboarding ticketing system - NMC carrier registration database - ELD connection credentials repository - Integration tools for Virtual Load View network

Step-by-Step Instructions

1. Check for an open onboarding ticket associated with the carrier.
2. If no onboarding ticket exists, verify the carrier's registration status in the National Motor Carrier (NMC) registry.
3. If the carrier is unregistered in NMC, close the onboarding ticket internally and notify relevant teams.
4. If the carrier is registered, verify the existing ELD connection credentials to ensure they are up to date.
5. Add new or update existing ELD connection credentials as required to maintain accurate tracking integration.
6. Proceed with the integration process to enable load tracking requests within the Omnitracs Virtual Load View network.

Tips and Best Practices

- Maintain clear communication with carrier representatives during the onboarding process. - Regularly audit ELD connection credentials to prevent tracking disruptions. - Document all changes made during the integration for future reference.

Next Steps

After completing these steps, monitor the shipment tracking for the newly added carrier to confirm successful integration. For any issues, refer to the troubleshooting resources or contact support.

Additional Information

For more details on carrier onboarding, ELD integrations, or the Omnitracs Virtual Load View network, please refer to [Insert relevant resources or links].

Disclaimer

This guide is intended to assist with adding carriers to the Omnitracs Virtual Load View network. Users should follow internal security protocols and consult with technical specialists if uncertain about any steps.