Convey Advanced Reporting
Convey Advanced Reporting Overview
Convey's Advanced Reporting module is available as an add-on for select customers under the Analytics section of the application. Convey combines carrier data and shipper data in order to power a collection of Advanced Reports found here: https://app.getconvey.com/analytics/advanced
Up to thirty reports are available within the Advanced Reporting section and updated on a daily basis.
Built to enable rapid decision making, the reports allow you to:
- Get ahead of customer experience issues
- Adjust staffing decisions
- Enforce carrier compliance
- Improve your claims process
- Identify problem geos and warehouse disruptions
These reports are accessible through the drop-down on the top-left:
Basic Functionality
All reports include filters on the top of the page:
The specific fields available for filters change on a per report basis (more details below).
All reports have at least a Shipment Type (Parcel/LTL), Date Range, Aggregation (Daily/Weekly/Monthly), and Carrier_Subset filter available.
Remember to apply the filters for changes to be visible in the report below
Filtering within a visualization will only change the data in the specific view and not the sections below.
Pivot functionality is available on all tables by clicking on the hamburger menu in the top right of the view:
Aggregated Reports
|
Reports |
Description |
|
Map Destinations Zip |
Provides a map view of the top ten destination zip codes with the highest volume |
|
Map Origins Zip |
Provides a map view of the top ten origin zip codes with the highest volume |
|
Average Transit Time |
Calculates the average transit time based on the difference between carrier reported ship date and delivered date on a per carrier basis |
|
Exception Rate |
Calculates the exception rate as a percentage of shipments that have at least one exception broken out by Carrier. |
|
Exception Volume |
Displays exception volume by carrier. Group by filter is available for more visualization options (see Group by Filter section below) |
|
Exception Location |
Displays exception volume based on where the carrier reported the exception occurred. |
|
Exception Rate by Location |
Calculates the exception rate based on either the origin or destination locations. |
Aggregated Reports with Detail Views
The following reports include specific filters to allow for downloading of detail rows:
|
Reports |
Description |
|
Shipments by Created Date |
Displays shipment volume by day they were ingested into the Convey system. |
|
Shipments by Ship Date |
Displays shipment volume by the carrier reported ship date for each shipment. |
|
Shipments by Delivered Date |
Displays shipment volume by the carrier ingested delivered data for each shipment. |
|
Shipments by Forecasted Delivery Date |
Displays shipment volume by the carriers estimated delivery date for each shipment. |
|
On-Time Delivery - EDD |
Calculates the On-Time Delivery rate for carriers based on the original estimated delivery date provided by the carrier. For shipments that have a delivery appointment date, on-time delivery percentage is calculated against the provided appointment date (instead of the EDD.) |
|
On-Time Delivery - Promise |
Calculates the On-Time Delivery rate for carriers based on the retailer promised date. |
|
% of Shipments with EDD |
Calculates the percentage of shipments that have estimated delivery date provided by the carrier. |
|
% of Shipments with EDD Revisions |
Calculates the percentage of shipments that receive a revised estimated delivery date by the carrier. |
The total number of pages to export will be shown as well as the number of rows based on the global filter criteria that is applied.
Use the PageFilter to change the pages displayed in the detail section, the Page number will be displayed in the title of the export section
Download the data through the hamburger menu on the top right of the view:
Benchmark Reports
|
Reports |
Description |
|
Benchmark Exception Rate |
Calculates the Exception Rate for your carriers against network data available for those same carriers across Convey customers. |
|
Benchmark Exception Trend |
Displays the trend for Exception Rate for your carriers against network data available for those same carriers across Convey customers. |
|
Benchmark On-Time Delivery EDD |
Calculates the On-Time Delivery rate for your carriers against network data available for those same carriers across Convey customers. On-Time Delivery rate is calculated for based on the original estimated delivery date provided by the carrier. For shipments that have a delivery appointment date, on-time delivery percentage is calculated against the provided appointment date (instead of the EDD.) |
|
Benchmark Average Transit Time |
Calculates the Average Transit Time for your carriers against network data available for those same carriers across Convey customers. |
Carrier & Carrier Service Level Filters
When filtering on the Carrier Service level, the carrier_subset filter should be applied first to ensure accuracy.
