FAQs: LTL & VLTL Image Retrieval
How do I access shipment documents with project44 API?
Use the POST: Query for LTL shipment images request to access images of shipment documents.
What formats are supported for returning an image of shipment documents?
project44 supports PDF, TIF, PNG, GIF, JPG formats for returning images of shipment documents. However, not all carriers support all image types.
Can I request multiple document images at once?
No. To request shipment document images with project44’s API, you will need to send a request for each document you wish to see. Shipment documents will be added to the Shipment Details page in the VOC as they become available.
Why didn’t I get this image?
Potential reason 1: If you requested an image with project44’s POST: Query for LTL shipment images, you may not have received the image because the carrier does not support the image format you requested.
Solution 1: Verify what formats the carrier supports for image retrieval of shipment documents.
Potential reason 2: If you are looking for an image on the Shipment Details page in the VOC, there may not be an image because it is not yet available from the carrier.
Solution 2: The document image will be posted to the Shipment Details page in the VOC once it becomes available.