Quick Shipment Search
Only have a recipient’s name or order number? Use our Quick Shipment Search to find a shipment by any common piece of information. Looking for a specific tracking number in order to answer a carrier inquiry? Copy and paste a tracking number into this field.
Search by one or more criteria by typing multiple identifiers or keywords into the field.
Multiple Shipment Search for Tracking Numbers
Have a list of tracking numbers that you need to look for at one time? Click the search icon next to the Quick Shipment Search at the top of the page. Copy and paste up to 30 tracking numbers into the advanced multi-search box from any spreadsheet.
Any tracking numbers entered here that do not match any corresponding shipments in Convey will be visible in a drop down at the top of the results page.
Shipment Filters allow you to narrow results to a specific grouping of shipments (e.g. all shipments with an in transit status and a promised date of yesterday).
You can filter by the current status of any given shipment. To read more about statuses in Convey, visit Convey Statuses & Exception Types.
You can segment between parcel and freight ship methods. Convey considers both LTL and White Glove shipments as freight in the platform.
Created Date Filter
You can choose to see shipments by when it was discovered by Convey with the Create Date filter. Additional milestones such as delivered date or shipped date are available under "More Filters".
More filters includes an array of options to fine-tune your searches.
Our most popular filter is Exception Type that allows you to find shipments:
- With no current exceptions by choosing “is empty” from the drop-down.
- By current and historic exceptions by choosing the “is” or “has ever been” options in the drop-down.