Reject an Asset Arrival (Turn Away)
Reject an asset that arrives at a facility. This is done in the YMS Gate Console.
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Either find the asset in the Expected list of the Arrivals table or add the live, drop, drop and hook, or bobtail asset.
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Click Arrive.
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Ensure all required information is complete.
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Complete the inspection questionnaire, if necessary.
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Click Turn Away.
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Include a reason you are rejecting the asset in the pop-up, and click Turn Away.
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The reject shipment is visible in the Arrived tab of the Arrivals table and includes a TURN AWAY indicator on the asset card.