The Carrier Performance section allows for great visibility on how well each of your carriers are performing in a number of different metrics.
1.) Select from the dropdown the carrier who's metrics you're interested in:
2.) Select which specific metric you're interested in:
Shipment Volume: A count of shipments created date from within the selected date range.
Exception Volume: Number of exceptions created within the selected date range.
Exception Percentage: Similar to "on-time delivery" this takes the total # of shipments for a carrier w/ an exception and divides by total shipments for same period.
Transit Time: The average number of days difference between the deliver date and ship date between the selected date range. *only granularity available monthly.
- On-Time Delivery: A sum of the shipment count where deliver date is less than or equal to original estimated delivery date.
3.) Select the date range to report against:
4.) Select the granularity or level of detail for the data you're interested in:
You'll then be provided with two different views; one which will show you a side by side comparison of the your selected carrier compared to your network of carriers:
You can download a .csv file of the data selection by selecting the icon in the top right of this view:
The other view will be a bar graph representation of your data selection:
You can then download a .png file of this information by selecting the icon in the top right of this view: